Hi, I'm Ally.I have an extensive background in UX & product design.
Call Center Application
I led a small design team to redesign the TELUS call center application to solve usability issues affecting business goals and KPIs.
Reporting & Analytics
I designed a new feature, which increased customer retention and created new sales opportunities for Sign In Enterprise.
Device Security Application
I helped redesign the application for Absolute Software to increase user adoption and be able to add new features.